Installation, monitoring and backup checks.
Understand the problem
Tell us what happened. We clarify your devices, priorities and preferred contact method.
What is included
Installation, monitoring and backup checks. Remote assistance or an on-site visit, depending on the issue and agreed scope.
Sofia and nearby settlements. Remote support without geographic limits.
Frequently asked questions
How do we get started?
Contact us by phone or email. We clarify the issue and scope before starting.
Do you work outside Sofia?
On-site visits cover Sofia and nearby settlements. Remote support is available without geographic limits.
Are licences and hardware included?
No, unless agreed otherwise. Selection and prices are confirmed in advance.
What is the response time?
Response targets are agreed individually according to the plan and your needs.
Can I request one-off help?
Yes. On-demand support is scoped for a specific task or visit.