9:00 – 18:00info@itsupportbg.comSofia, Bulgaria
ИТ специалист работи на лаптоп в модерен офис с топли светлини
HPE rack servers
HP workstation components

EMPOWER YOUR BUSINESS

Excellent IT services for your success

Accelerating success with cutting-edge digital solutions.

IT equipment and infrastructure

Technology Consulting

Expertise in IT consultancy for companies and their different working areas.

IT equipment and infrastructure

Cloud solutions & IT security

Expertise in cloud solutions and IT security for companies in different sectors.

IT equipment and infrastructure

Software Development

Custom software solutions for businesses across various sectors.

IT equipment and infrastructure

Business process solutions

Optimizing business processes for companies across multiple industries.

IT equipment and infrastructure

Data Tracking Security

Securing data tracking systems and protecting important business information.

Exclusive Technology to Provide IT Solutions & Services

Support for your IT environment, from equipment selection and setup to everyday assistance and maintenance.

  • IT Professional services
  • Application & cloud services
  • Managed IT services
  • Maintenance And Support

We help you make technology work for your business: reliable workstations, protected data, stable networks and solutions built around your business goals.

MORE ABOUT US ↗
Your IT partner
HPE rack servers
HP workstation components

TECHNOLOGY SUPPORT

IT care for every workday.

Tell us what is getting in your way. We will agree the next step together.

Remote assistance or an on-site visit, depending on the issue and agreed scope.

LET’S TALK
05 / 15 / 40Workstations by selected support plan
01 / 03Servers or NAS according to plan
∞Remote support without geographic limits
Професионалист работи на лаптоп в офисHuman approach. Clear next steps.

TEAM & EXPERTISE

Technology works. We are here to help.

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DEMO CONTENT
Колеги обсъждат работа около лаптоп в офис01
EXPERTISE

IT support

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Специалисти работят с компютри в светъл офис02
EXPERTISE

Workstations

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Оператор обслужва клиент с лаптоп и слушалки03
EXPERTISE

Cloud services

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Екип планира работа около лаптоп04
EXPERTISE

Networks & security

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SUPPORT PLANS

Clear scope. Predictable monthly costs.

Monthly billing. Hardware and licences are excluded unless agreed otherwise. Additional devices and tasks are scoped individually.

 

Starter

49 € / per month
≈ 95.84 BGN
  • Up to 5 workstations
  • Remote support and basic monitoring
  • 1 preventive maintenance session per month
  • Help during business hours
  • 1 hour of consultation per month
Choose a plan
 

Premium

279 € / per month
≈ 545.68 BGN
  • Up to 40 workstations and 3 servers
  • Advanced monitoring and backup verification
  • Quarterly security review
  • 4 on-site visits per month in the service area
  • Named technical contact
Choose a plan

Monthly billing. Hardware and licences are excluded unless agreed otherwise. Additional devices and tasks are scoped individually. · 1 EUR = 1.95583 BGN

WORKING PROCESS

IT support in three clear steps

01

Understand the problem

Tell us what happened. We clarify your devices, priorities and preferred contact method.

02

Find the right solution

Remote assistance or an on-site visit, depending on the issue and agreed scope.

03

Keep things running

Preventive maintenance, updates and backups within your selected plan.

05 / 15 / 40workstations in support plans
01 / 03servers or NAS by plan
365Microsoft 365 support
VPNsecure remote connectivity

FREQUENTLY ASKED QUESTIONS

Clear from the first conversation.

Sofia and nearby settlements. Remote support without geographic limits.

ALL ANSWERS
How do we get started?

Contact us by phone or email. We clarify the issue and scope before starting.

Do you work outside Sofia?

On-site visits cover Sofia and nearby settlements. Remote support is available without geographic limits.

Are licences and hardware included?

No, unless agreed otherwise. Selection and prices are confirmed in advance.

What is the response time?

Response targets are agreed individually according to the plan and your needs.

Can I request one-off help?

Yes. On-demand support is scoped for a specific task or visit.

PROJECTS & SOLUTIONS

Different environments. Practical solutions.

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DEMO CONTENT
Професионалист работи на лаптоп в офис
01 / WORKPLACES

Office workstation setup

Setup and support for business computers.

Офис среща с лаптопи и документи
02 / NETWORKS

Connected, secure office

Wi-Fi, VPN and local connectivity for the workday.

Екипна среща в съвременно работно пространство
03 / CLOUD SERVICES

Working with Microsoft 365

Support for email, files and collaboration.

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CLIENT TESTIMONIALS

Your experience will tell the story.

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DEMO CONTENT

TECHNOLOGIES COVERED

Microsoft 365Google WorkspaceWindowsWi-Fi / VPNNAS / Server

LATEST INSIGHTS

Ideas for a more reliable workday.

Специалисти работят с компютри в светъл офис

ITSupportBG

Let technology work for you.

Tell us what is getting in your way. We will agree the next step together.

Let’s talk